The University of Arizona

CatMail - Student Email

Important Notice! CatMail Messages When Using iOS in Mobile Browser or Offline May Be Affected by Misfiling Between January 15th and January 21st

Google has notified the University of Arizona that some CatMail users may have been affected by a recent issue in CatMail that caused some actions users took (e.g. deleting a message, marking it as spam, or moving it to a folder) while viewing a message, to be inadvertently applied to a different message. The issue occurred between January 15 and January 21, 2014.
Only actions users took in CatMail using iOS, in a mobile browser, or using CatMail offline were affected. Actions using CatMail in a web browser or via an Android device were not affected.
The issue is now fixed. However, you must take action to re-file these messages in CatMail by February 14, 2014.
What to do now
We recommend that you check your Trash and Spam folders for any items that you didn’t intend to delete or mark as spam. You can restore any misfiled messages by moving them back to your Inbox or intended folder.
IMPORTANT: Please move these messages from the Trash and Spam folders by February 14 (messages are permanently deleted 30 days after they’re placed in the Trash).
Also, you may find messages in your Inbox that you originally intended for Trash, Spam or other folders, and will need to move these messages.
For additional support and assistance, please contact the 24/7 IT Support Center at 626-8324 or submit a UAssist ticket at 


Students at the University of Arizona are automatically given a CatMail email account when creating their NetID: yourNetID @ - if you prefer, you can also send and receive email using yourNetID @ It will access the same account. This email address is the official means of communication between the University and students. The student email service is outsourced to Google Apps Education Edition, which also provides access to Google's full suite of apps from any computer or mobile device. These include Mail, Google Calendar, Google Talk (chat), Google Drive (word processing, spreadsheets, presentations), Google Sites, Labs, and Google Video.