The University of Arizona

New Faculty and Staff


University Information Technology Services (UITS) provides services, applications, and resources to support you as a member of the campus community. Our faculty are not only engaging in research that establishes new precedents across the sciences and humanities, they are also helping to produce graduates ready to tackle any future endeavor they wish to pursue. Just as important, UA staff manage nearly every aspect of the University, helping to ensure it achieves its goals of "...building a better Arizona through access, quality and discovery."

Services at a Glance   

24/7 IT Support Center

Free one-on-one technical assistance 24 hours a day, 7 days a week! Get help with campus IT accounts and networks such as UA NetID and UAWiFi, assistance with your personally owned technology, and even basic software assistance.

  • Call anytime: (520) 626-TECH (8324)
  • Walk in anytime: Martin Luther King Bldg.
  • Room 207, 1st and Mountain
  • Start online for chat or remote desktop help:
  • Submit a support request online at:

Communication and Collaboration

UAConnect is the faculty/staff Microsoft Exchange service that offers a 12GB email account, a web-based way to view email, easy access with smartphones, calendaring, and instant messaging. Faculty and staff can also opt in to CatMail, the Google Apps for Education service used by students, for all the Google app and collaboration tools other than campus email. Additional 35GB storage and collaboration is available with Box@UA online storage service.

IT Security

The Information Security Office (ISO) features online security training, Top Ten tips, and Facebook page updates:

Phones and Voice Mail

Get free calls to Phoenix and Yuma from your University phone if you do not dial “1” before the area code. Pick up your voice mail by phone or have it delivered by email with free enhanced voice mail: UITS operators can set up your telephone conference calls:

For assistance with your phone or voice mail, call the 24/7 IT Support Center at (520) 626-TECH (8324). To order phones and services, call Telecommunications Services at (520) 621-8999


The University's information systems, from employee records to student information to financial transactions, are managed through UAccess systems. Training modules for UAccess and other university information can be found in UAccess Learning.

Professional Development

Visit the Professional Development Training Inventory for a compilation of various professional development resources and opportunities offered through University of Arizona IT Services and other sources including professional associations. This compilation is not an exhaustive list of all training available but is intended to serve as a starting point for staff and faculty to use in identifying training and professional development opportunities that are available.

Web Services

Faculty, staff, and students who want to have a personal homepage hosted at the University can set up a U-System account. Departments, organizations, and faculty are eligible for web hosting on the W6 Unix server. For more information, visit

Classroom Technology Services

Classroom Technology Services (CTS) rents AV equipment such as projectors, computers, TVs, microphones, and more to instructors in UA’s teaching environment. They also maintain the AV equipment in centrally scheduled classrooms. For equipment and facilities see

Free and Low Cost Software

Check for lists of software available at no or very low cost, including: Sophos anti-virus/antispyware, Apple, and Microsoft operating systems for University and home systems of faculty and staff, Microsoft Office, Oracle, Red Hat, and numerous scientific, math, research, and other programs.

OSCR Services

The Office of Student Computing Resources (OSCR) provides several computer labs that can be reserved for classes. OSCR’s Multimedia Learning Lab (MLL) is reservable for instruction and features specialty software for audio, video and web production. Faculty, staff, and students are eligible to check out still and video cameras, and sound and lighting equipment free from OSCR’s Gear-to-Go. For OSCR services and locations, visit

Research Computing and Consulting

Research Computing provides leading edge shared-use resources and support for UA faculty, staff, and students involved in research. From High Performance Computing/High Throughput Computing to the AZ-LIVE lab for immersion into three-dimensional, computer-generated worlds, to statistical consulting, visit

Workshops and Training

  • Access to FREE online video tutorials for various software products (e.g., Microsoft, Apple, Adobe, etc.) and IT topics through UACBT (Computer-Based Training)
  • FREE access to Microsoft® IT Academy, a subscription-based membership program designed to offer students and faculty learning solutions for IT skills training and certification as well as technology essentials for professionals.
  • Access to online video tutorials to demonstrate tasks in UAccess, and live UAConnect workshops. For information on all workshops and training assistance available through UITS, visit

Arizona Mobile

Download the Arizona Mobile app for campus map and phonebook, news, access to system information, and much more.

Quick Links



Complete A–Z list of UITS services available to: