The University of Arizona

New Faculty and Staff

Welcome!   

University Information Technology Services (UITS) provides services, applications, and resources to support you as a member of the campus community. The University of Arizona is a premier, public research university where some of the world’s finest scholars and educators call the UA home. Our faculty are not only engaging in research that establishes new precedents across the sciences and humanities, they are also helping to produce graduates ready to tackle any future endeavor they wish to pursue. Just as important, UA staff manage nearly every aspect of the University, helping to ensure it achieves its goals of "...building a better Arizona through access, quality and discovery."  

Services at a Glance   

24/7 IT Support Center

Free one-on-one technical assistance 24 hours a day, 7 days a week! Get help with campus IT accounts and networks such as UA NetID and UAWiFi, assistance with your personally owned technology, and even basic software assistance.

  • Call anytime: (520) 626-TECH (8324)
  • Walk in anytime: Martin Luther King Bldg.
  • Room 207, 1st and Mountain
  • Start online for chat or remote desktop help: 247.arizona.edu
  • Submit a support request online at: uassist.arizona.edu

Email Services

University faculty and staff are now enjoying the flexibility and reliability of a new email and calendaring system operating from servers located on campus and operated by the University.  UAConnect is the new faculty/staff email and calendaring service that offers a 10GB email account, a web-based way to view email, and easy access with smart phones.  Learn more about UAConnect, visit uits.arizona.edu/uaconnect

IT Security

The Information Security Office (ISO) features online security training, Top Ten tips, and Facebook page updates: security.arizona.edu

Phones and Voice Mail

Get free calls to Phoenix and Yuma from your University phone if you do not dial “1” before the area code. Pick up your voice mail by phone or have it delivered by email with free enhanced voice mail: uits.arizona.edu/voicemail. UITS operators can set up your telephone conference calls: uits.arizona.edu/opco

For assistance with your phone or voice mail, call the 24/7 IT Support Center at (520) 626-TECH (8324). To order phones and services, call Telecommunications Services at (520) 621-8999. 

Professional Development

Visit the Professional Development Training Inventory for a compilation of various professional development resources and opportunities offered through University of Arizona IT Services and other sources including professional associations. This compilation is not an exhaustive list of all training available but is intended to serve as a starting point for staff and faculty to use in identifying training and professional development opportunities that are available.

Web Services

Faculty, staff, and students who want to have a personal homepage hosted at the University can set up a U-System account. Departments, organizations, and faculty are eligible for web hosting on the W6 Unix server. For more information, visit uits.arizona.edu/web-services

Classroom Technology Services

Classroom Technology Services (CTS) rents AV equipment such as projectors, computers, TVs, microphones, and more to instructors in UA’s teaching environment. They also maintain the AV equipment in centrally scheduled classrooms. For equipment and facilities see cts.arizona.edu

Free and Low Cost Software

Check sitelicense.arizona.edu for lists of software available at no or very low cost, including: Sophos anti-virus/antispyware, Apple, and Microsoft operating systems for University and home systems of faculty and staff, Microsoft Office, Oracle, Red Hat, and numerous scientific, math, research, and other programs.

OSCR Services

The Office of Student Computing Resources (OSCR) provides several computer labs that can be reserved for classes. OSCR’s Multimedia Learning Lab (MLL) is reservable for instruction and features specialty software for audio, video and web production. Faculty, staff, and students are eligible to check out still and video cameras, and sound and lighting equipment free from OSCR’s Gear-to-Go. For OSCR services and locations, visit oscr.arizona.edu

Research Computing and Consulting

Research Computing provides leading edge shared-use resources and support for UA faculty, staff, and students involved in research. From High Performance Computing/High Throughput Computing to the AZ-LIVE lab for immersion into three-dimensional, computer-generated worlds, to statistical consulting, visit rc.arizona.edu

Workshops and Training

  • Access to FREE online video tutorials for various software products (e.g., Microsoft, Apple, Adobe, etc.) and IT topics through UACBT (Computer-Based Training)
  • FREE access to Microsoft® IT Academy, a subscription-based membership program designed to offer students and faculty learning solutions for IT skills training and certification as well as technology essentials for professionals.
  • Access to online video tutorials to demonstrate tasks in UAccess, and the workshop schedule for the Drupal web content management system. For information on all workshops and training assistance available through UITS, visit workshops.arizona.edu

Quick Links