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SSL Instructions for Email Clients

 

For more detailed instructions on how to create, add and edit server settings in Outlook, Thunderbird and Eudora, see Setup an Email Client.

Blackberry phones

 

Note: These instructions are based on the Alltel setup site. Your provider's setup may be somewhat different.


1.      Go to Blackberry Internet Service Email Setup to find the Blackberry email setup website for your provider.

2.      The Welcome screen of your provider appears. Click Log In.

3.      Click Edit on the far right of the email account in which you want to enable SSL.

4.      Click on Advanced Settings.

5.      Click on the SSL box. Type 993 if your are using IMAP or 995 if you are using POP in the Port text box. Click Save.

 



Eudora 6.x, 5.x (PC)

 

1.      Start Eudora.

2.      Click on the Tools menu and select Options.

3.      In the Category pane, click on Checking Mail.

4.      In the right pane, under “Secure Sockets when Receiving,” select Required Alternate Port.

5.      In the Category pane, select Sending Mail.

6.      In the right pane, under “Secure Sockets when Sending,” select Required Alternate Port.

7.      If you are connecting from off-campus, click Allow Authentication.

8.      Click OK.

 


Eudora 7.1 (PC)

 

1.      Click on the Tools menu and select Options.

2.      In the category pane, click Checking Mail.

3.      Click on the drop-down box under “Secure Sockets when Receiving,” and choose Required, Alternate Port.

4.      In the Category pane, click Sending Mail.

5.      Click on the drop-down box under “Secure Sockets when Sending” and choose Required, Alternate Port.

6.      If you are connecting to your email from off-campus, click Allow Authentication.

7.      Click OK.

 


Outlook Express/Outlook 2000/Microsoft Works Outlook (PC)

 

1.      Click on the Tools menu and select Accounts.

2.      Click on the Mail tab and highlight the email account you wish to change, then click on Properties.

3.      Click on the Servers tab. If you are going to access your email account from off-campus, click the My server requires authentication box. (You will now have to enter your password when you begin your email session and then re-enter it when you send your first email message unless you check the "Remember Password" box.)

4.      If needed, change the Incoming mail name to inbox.email.arizona.edu.

5.      Click on the Advanced tab.

6.      Check the “This server requires a secure connection (SSL)” for both the Incoming and Outgoing mail. Change the Outgoing Mail (SMTP) port number to 465. If the Incoming port number does not change, enter 993 for IMAP or 995 for POP.

7.      Click Apply, then click OK.

8.      Restart your Outlook email client to enable SSL.

 

Note: If you see the error message below, the Incoming server name is wrong. Go back to the Tools menu and select Accounts. Change the Incoming server name to inbox.email.arizona.edu.

 

 

 


Outlook 2002/2003 (PC)

 

1.      Start Outlook 2003.

2.      Click on the Tools menu and select E-mail Accounts.

3.      Select View or change existing email accounts.

4.      Click on Next.

5.      Highlight the email account you wish to edit.

6.      Click on Change.

7.      If needed, change the Incoming mail server name to inbox.email.arizona.edu.

8.      Click on More Settings.

9.      If you are going to access your email from off campus, you might need to click the Outgoing Server tab and check the My outgoing server (SMTP) requires authentication box. (You will now have to enter your password when you begin your email session and then re-enter it when you send your first email message unless you check the "Remember Password" box.).

10.      Click on the Advanced tab.

11.  Check the “This server requires an encrypted connection (SSL)” for both the Incoming and Outgoing server. Change the Incoming server port number to 993 for IMAP or 995 for POP if needed. Change the Outgoing server port number to 465.

12.  Click on OK.

13.  Click on Next.

14.  Click on Finish.

15.  Restart your Outlook email client to enable SSL..

 

Note: If you see the error message below, the Incoming server name is wrong. Go back to the Tools menu and select Accounts. Change the Incoming server name to inbox.email.arizona.edu.

 

 

 


Outlook 2007 (PC)

 

1.      Start Outlook 2007.

2.      Click on the Tools menu and select Options.

3.      Click the Mail Setup tab.

4.      Click the Send/Receive button.

5.      Click the Edit button.

6.      Click the Account Properties button.

7.      If you are going to access your email from off campus, click the Outgoing Server tab and check the My outgoing server server (SMTP) requires authentication box. (You will now have to enter your password when you begin your email session and then re-enter it when you send your first email message unless you check the "Remember Password" box.).

8.      Click the Advanced tab.

9.      Under Incoming Server, click the pull-down menu next to “Use the following type of encrypted connection,” and choose SSL (The Port number automatically changes to 993 for IMAP and 995 for POP.)

10.      Under Outgoing Server (SMTP), click the pull-down menu next to “Use the following type of encrypted connection,” and choose SSL. Change the Port number to 465.

11.      Click OK, then click OK again.

12.      Click Close.

13.      Click OK.

14.      Restart your Outlook email client to enable SSL.

 

Note: If the Incoming port number does not change, change it to 993 for IMAP and 995 for POP. If you see the error message below, the Incoming server name is wrong. Go back to the Tools menu and select Accounts. Change the Incoming server name to inbox.email.arizona.edu.

 




Thunderbird 2.0/1.5

 

1.      Select Tools from the main Thunderbird menu.

2.      Select Account Settings.

3.      From the left pane under Account Settings, select Server Settings.

4.      In the Security and Authentication box under “Use secure connection,” click on SSL. Make sure the Port text box is 993 for IMAP and 995 for POP.

5.      From the left pane under Account Settings, select Outgoing Server (SMTP).

6.      Click Edit.

7.      In the Security and Authentication box, under “Use secure connection,” click on SSL. Change the Port number to 465.

8.      Click OK.

 


Netscape

 

1.      Start Netscape.

2.      Click on the Edit menu and select Mail & Newsgroup Account Settings.

3.      Under your email account, click on Server Settings.

4.      In the right pane, enable Use Secure connection (SSL).

5.      In the left pane, click on Outgoing Server (SMTP).

6.      In the right pane, under “Use secure connection (SSL), select Always.

7.      Click OK.

 


Pegasus 4.x POP (PC)

 

1.      Select Internet Options from the Tools menu.

2.      Select the Receiving (POP3) tab, and, if necessary, and edit your setup for “Check these POP3 hosts for mail.”

3.      Click the General tab.

4.      Change the “TCP/IP” port number to 995.

5.      Select the Sending (SMTP) tab, and, if necessary, edit your setup for “Send mail using these SMTP hosts.”

6.      Change the “Server TCP/IP” port number to 465.

7.      Click on the Security tab.

8.      Select Via direct SSL connection.

9.      Click OK, then click OK again.

 


Pegasus 4.x IMAP (PC)

 

1.      Select Tools then IMAP Profiles from the menu.

2.      Click on Edit to edit your IMAP mailbox settings.

3.      Click on the General tab.

4.      Change the Server port number to 993.

5.      Click on the Security tab.

6.      Select Via direct SSL connection.

7.      Click Done to close the “Manage IMAP Profiles” window.

8.      Go back to the menu bar and select Tools then select Internet Options.

9.      Click the Sending (SMTP) tab then click Edit.

10.      Change the "Server TCP/IP" port number to 465.

11.      Click on the Security tab.

12.      Select Via direct SSL connection.

13.      Click OK, then click OK again.

 


Entourage 2004

Note: Entourage supports Secure Sockets (SSL) beginning with version 2004 (Version 11.1). If you are running a version older than 2004, you must upgrade to the latest version of Entourage to enable SSL.

 

1.      Choose Tools, then choose Accounts.

2.      Highlight the account to edit and click Edit.

3.      Click the Account Settings tab.

4.      Under “Receiving Mail”, click on Click here for advanced receiving options.

5.      Check the box next to This IMAP service requires a secure connection (SSL).

5.      Under "Sending Mail", click on Click here for advanced sending options.

5.      Check the box next to SMTP service requires a secure connection (SSL).

5.      If you are going to connect to the email server from off-campus, check the box next to SMTP server requires authentication.

6.      Click OK.

7.      Exit Entourage and restart.

 


OS X Mail Client (MAC Mail) IMAP

 

1.       In OS X Mail, click Mail, then Preferences.

2.       Click on the Account tab. The Account Information window appears.

3.       Check to make sure that the Incoming Server name is inbox.email.arizona.edu.

4.       Click Server Settings at the bottom of the window. The Outgoing Server window appears.

5.       Change the Server port to 465.

6.       Check the Use Socket Layer (SSL) option.

7.       If needed, reenter your email client password. Click OK.

8.       Click on the Advanced tab.

9.       At the bottom of the Advanced tabbed page, make sure the option Use SSL is checked and that the number in the “Port” text box is 993. (Make sure the “IMAP Path Prefix” field is blank. If anything appears in that text box, delete it.)

10.   Close the Account Preferences Account window. Choose Save when prompted.

11.   Quit OS X Mail (MAC Mail) and then re-start the program. SSL is now enabled.

 

Note: If you see the error message below, the Incoming server name is wrong. Go back to the Account Information window and change the Incoming Server name to inbox.email.arizona.edu.

 

 



OS X Mail Client (MAC Mail) POP

 

1.       In OS X Mail, click Mail, then Preferences.

2.       Click the Account tab. The Account Information window appears.

3.       Check to make sure that the Incoming Server name is inbox.email.arizona.edu.

4.       Click on the Advanced tab.

5.       At the bottom of the Advanced tabbed page, make sure the option Use SSL is checked and that the number in the “Port” text box is 995. (Make sure the “IMAP Path Prefix” field is blank. If anything appears in that text box, delete it.)

6.       Close the Account Preferences Account window. Choose Save when prompted.

7.       Quit OS X Mail (MAC Mail) and then re-start the program. SSL is now enabled.

 

Note: If you see the error message below, the Incoming Server name is wrong. Go back to the Account Information window and change the Incoming Server name to inbox.email.arizona.edu.

 

 



Eudora 6.1.1 and 5.2.1 (MAC)

 

1.      Start Eudora.

2.      Click on the Special menu and select Settings.

3.      In the left pane, scroll down and select SSL.

4.      In the right pane, choose the personality you want to change. Note: If you have more than one personality, you will need to do the following for each personality.

5.      Select Required Alternate Port (for your configuration, POP or IMAP).

6.      Under “Standard Port Negotiation,” click TLS 1.0 (Cyrus).

7.      Under “Alternate Port SSL Negotiation,” click Maximum Compatibility.

8.      Click OK.

 

Note: OS9 Users need a keychain to enable SSL. For instructions, refer to the Getting Started with Eudora document. Eudora does not have SSL support for MACs using OSX 10.0 and 10.1. Please upgrade to OSX 10.2.

 

 


Thunderbird 1.0.6 (MAC OS 10.x)

 

1.      Select Tools from the main Thunderbird menu.

2.      Select Account Settings.

3.      From the left pane, select Server Settings.

4.      Under “Server Settings,” check Use secure connection (SSL).

5.      From the left pane, select Outgoing Server (SMTP).

6.      Under “Use secure connection,” select SSL.

7.      Click OK.

 


PINE

 

1.      Log into PINE.

2.      Type s (Setup).

3.      Type c (Config).

4.      Using the down arrow, scroll until you reach inbox-path.

5.      Type c (change value).

6.      In the field provided, change the path so it looks like the following where servername is the host name of your email server – {servername/ssl}inbox.

7.      Hit the Enter key to save the changes.

8.      Type e to Exit setup and return to the Main Menu.