The University of Arizona

Frequently Asked Questions - Sending and Replying to Voice Messages

To create a message:

  • From the Main Menu, press 2
  • Record your message
  • When you are finished recording, press #
  • Enter the recipient's mailbox ID and press # OR press #, # to switch to spell the recipient's name (last name ,first name)
  • Confirm recipient's name, press #
  • To send immediately, press #
  • You can press * at any time to cancel and back up a level
  • You can re-record your message, press 6
  • You can mark a message urgent, press 1
  • You van mark a message private, press 3
  • You can send a copy to yourself, press 9,5

To reply to a message you received from another subscriber:

  • At the end of the message, press 8
  • Finish recording, press #
  • To send your message, press #

To forward a message you received to another subscriber:

  • At the end of the message, press 6
  • Record your introduction, finish by pressing #
  • Enter the recipient's mailbox ID and press # OR press #, # to switch to spell the recipient's name (last name, first name)
  • Confrim recipient's name, press #
  • To send immediately, press #

To specify delivery options:

  • Private: to mark your message private, press 3 (message cannot be forwarded by the recipient)
  • Urgent: to mark you message urgent, press 2 (message will be heard first)
  • Delivery Confirmation/Receipt: for message delivery confirmation/receipt, press 2 again
  • Future Delivery: for future delivey, press 4 and follow the prompts