The University of Arizona

Frequently Asked Questions - More Features

Call transfer rules control how Cisco Unity Connection handles incoming indirect calls, which are from callers who do not dial you directly (for example, callers who use the directory to reach you). For direct calls—when outside callers or other users dial your personal phone number to reach you -your Connection transfer settings do not apply.

You can choose to answer indirect calls, or you can have indirect calls routed immediately to voice mail. Learn more...

You can use private lists to create your own groups of voice message recipients. When you address a voice message to one of your private lists, all of the recipients on the list receive the message. Cisco Unity Connection provides several private lists for you to personalize. Only you can send voice messages to your private lists. You can do so by using the phone keypad or voice commands.  You cannot send messages from your email application to your private lists.  Learn more...