The University of Arizona

Frequently Asked Questions - Email Outlook Web Access (OWA)

In OWA there are two (2) options:

  • select the first email - hold down the shift key - click the last email - select move delete or;
  • use control left mouse button to select and delete - if the messages are not all grouped together - you can also do Ctrl-Click to individually select/deselect messages


Public – 15 minutes
Private – 8 hours


If your signature is larger than 8KB, you will receive an error message in OWA.

Although the University does not recommend the use of outside providers for university-related email correspondence nor does it recommend forwarding email from your official faculty/staff email accounts to outside providers, we do have a self service email forwards service.  Visit the Self Service Email Forwards webpage to learn more.  

To stop your email forwards go to the Self Service Email Forwards login page.  Login with your UA NetID and password.  Follow the prompts.

List of Blocked File Extensions in UAConnect

The following file types are blocked:
.ade, .adp, .app, .asp, .bas, .bat, .cer, .chm, .cmd, .com, .cpl, .crt, .csh, .exe, .fxp, .hlp, .hta, .inf, .ins, .isp, .its, .js, .jse, .ksh, .lnk, .mad, .maf, .mag, .mam, .maq, .mar, .mas, .mat, .mau, .mav, .maw, .mda, .mdb, .mde, .mdt, .mdw, .mdz, .msc, .msi, .msp, .mst, .ops, .pcd, .pif, .prf, .prg, .pst, .reg, .scf, .scr, .sct, .shb, .shs, .tmp, .url, .vb, .vbe, .vbs, .vsm, .vss, .vst, .vsw, .ws, .wsc, .wsf, .wsh
For more information, please see Blocked Attachments in Outlook on the Microsoft website.
If any of the above listed file types absolutely need to be sent via email you can change the file extension to *.bak and then change the file extension back to the correct extension.  We do recommend however, that you find an alternative method to send these types of files.