The University of Arizona

Frequently Asked Questions - Lync

Chats Tab and Conversation History

The Chats tab on the Lync mobile client for iPhone or iPad only keeps track of the conversations that occurred on the mobile device.  This behavior occurrs with other mobile devices as well.  It will not display chats from desktop clients. Chats on mobile devices are not displayed in the conversation history folder in a user’s UAConnect mailbox.

The conversation cannot be picked up with your mobile device, or vice-versa from your desktop if you start a chat from your mobile device.  The conversations cannot be linked together.  They are viewed as separate conversations.